Please visit Windows Update and get ALL available updates (it may take several trips to get them all).ĭon't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors). Only 168 Windows Update hotfixes installed. This is just in case there has been a recent update.
Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Your UEFI/BIOS (version A02) dates from 2015. At this point the OS panics and throws a BSOD to prevent damage to the system. When this happens, ntoskrnl.exe typically finds unknown data (from the 3rd party driver) in it's memory space. In most cases this file is blamed because another file (typically a 3rd party driver) has corrupted the memory space that ntoskrnl.exe considers as it's own.
As such, if this file was to blame, you'd be experiencing many more problems other than the occasional BSOD. It is protected by security features and the Windows System File Checker. Ntoskrnl.exe (also seen as ntkrnlpa.exe, ntkrnlmp.exe, or ntkrpamp.exe) is the kernel (core) of the Windows operating system.
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